Easily connect your Facebook, Instagram, WhatsApp and Telegram to BotSailor with a few steps.
Facebook & Instagram:
Connect Facebook and Instagram to BotSailor by logging into each platform, selecting accounts, enabling bot connections, managing connections, and viewing analytics.
WhatsApp :
Connect BotSailor to WhatsApp by creating a Facebook app for your WhatsApp number, enabling webhooks in Facebook settings, and providing BotSailor with your access token and Business Account ID.
Learn More: https://youtu.be/YZWN_mMCRKQ?si=s2q-AF8vSpQKRJP-
Telegram :
Create a Telegram bot with BotSailor by chatting with BotFather on Telegram, giving it a name and username, and then connecting it to BotSailor using the provided token.
Learn More: https://www.youtube.com/watch?v=c0ZZy6CJSbI
To create a chatbot go to the Dashboard and select any platform where you want to create the bot. And follow these steps:
Go to the Bot Manager section and click "Create" to build a new bot.
Use the visual flow builder to design your bot flow.
Set a trigger keyword to trigger the bot.
Add elements like text messages, buttons, and images.
Craft a welcoming message that greets users when they start the chat.
Set up buttons with different options to guide users through the conversation.
Save the bot and you are good to go.
Now whenever your audience types the trigger keyword in your chosen platform the bot will be triggered.
Unlike other platforms, BotSailor lets you send promotional messages, notifications, and updates whenever you want through a Broadcast campaign. Plus, now with new Broadcast Analytics we show you an incredible open rate exceeding 80%! Reach your audience instantly and effectively with BotSailor. Follow these steps:
Go to Broadcasting and click Create.
Name your campaign and choose a timeframe (24 hours or Anytime).
Select which subscribers to target using labels(include or exclude) if necessary.
If Anytime is chosen, pick a pre-approved message template. You can also schedule the broadcast.
Design your message flow (text, images, buttons, etc.) for the 24-hour timeframe.
Save your campaign and track its progress on the Broadcast page.
Managing your chatbot subscriber just got easier! BotSailor's subscriber manager is your one-stop shop for keeping track of everyone who interacts with your chatbot. See a complete list of your subscribers, including their contact details and when they joined. Need to find someone specific? No problem! Filter and search your list to target the right people for special offers or help.
Go to the BotSailor dashboard.
Click on the Subscriber Manager option from any platform that you want to choose.
Now you can see all your subscriber lists here.
BotSailor's Live Chat simplifies managing subscribers across platforms. Search and manage subscribers, view info, and take actions like unsubscribing or resetting conversation flow.
Boost communication with pre-approved templates, agent handovers for complex chats, and organized conversations.Collaboration features like dedicated teams, conversation labeling, and live notifications enhance team efficiency and customer service.Effortlessly switch between multiple WhatsApp accounts for seamless management
Create a virtual store on WhatsApp with the WhatsApp Ecommerce Catalog. Showcase products with descriptions, images, and prices. Build your catalog on Facebook Business Manager.
Go to business.facebook.com and create an E-commerce catalog.
Add product details like titles, descriptions, and pricing.
Connect the catalog to your WhatsApp Business Manager.
Customers can then:
Click your catalog link to open it in WhatsApp.
Browse products and add them to your shopping cart.
Checkout directly through WhatsApp with a provided link.
Webhook workflows let you send automated WhatsApp messages based on events in other systems (like order confirmations).
Create a message template with placeholders for data from the other system.
Go to Webhook Workflow in BotSailor and create a new workflow.
Choose the WhatsApp account and message template.
Generate a Webhook Callback URL.
Copy the URL and paste it into your website settings (e.g.. Shopify, WooCommerce).
Map the data received from your website to the placeholders in your message template.
This allows you to automatically send personalized messages to your subscribers based on their actions on another platform.